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Restaurant General Manager - San Francisco in San Francisco, CA at Nelson

Date Posted: 9/13/2018

Job Snapshot

Job Description

Job Number: 2120142

General Manager - San Francisco

A healthy fast casual dining concept that focuses on quality, guest services and an extraordinary atmosphere. We have been in business for over 30 years! We are growing, with over 50 stores and rapidly expanding in several key regions across the U.S. We are proud to say that we achieve our goals by recognizing every team member's contributions and efforts by fostering a work environment that is motivating, fast-paced, and fun, while at the same time strongly encouraging and supporting a healthy work-life balance. Many of our stores require no nights, no weekends, no holidays and are fast-paced and a lot of fun! We believe in a healthy internal promotion for our employees and a healthy promotion with our food products to our customers!

Essential Functions:

  • Serve as "Brand Ambassador", delivering our Extraordinary Experience to every guest and acting as an example for team Members to model themselves after.
  • Operate the restaurant to our high standard for Food Quality, Guest Services, Cleanliness and Organization at all times.
  • Conduct Administrative functions including, but not limited to:
    • Ordering - Orders food and beverages effectively and accurately to guarantee stock on hand while minimizing waste/excess product
    • Receiving - Receives product accordingly to company's procedures, handles any returns and communicates price or quality issues to the vendor and Director of Procurement & Supply Chain Management
    • Payroll - Accurately adjust and submit store payroll within set timelines each pay period
    • Entering Invoices and Checkbook items - Accurately enters invoices and purchases into Company's systems
    • Work directly with outside facilities vendors to ensure all equipment is operating to standard. Manage process and services to acceptable completion
    • Inventory - Conducts accurate and timely inventory. Maintains an overall inventory awareness
    • Food Safety - ServSafe certified and ensures Company's food safety and workplace safety standards are practiced
    • Effectively construct weekly team member schedules and daily deployment to meet budgeted labor targets and business flow
    • Human Resources - Prepare and deliver annual performance reviews for store management, oversee recruitment by interviewing and selecting qualified candidates for open positions, update Taleo Applicant Tracking System, conduct new hire orientations, and manage employee counseling and documentation
    • Train and continue to develop Managers and Team Members
    • Maintain balanced teams and communicate hiring needs to HR Recruiter
    • Validate all Team Member training
    • Perform management coaching by conducting 1-on-1's per quarter with each manager
    • Ensure recognition programs are effective in the café
    • Create a positive, teamwork environment by promoting high morale and encouraging full team involvement
    • Ensure that Company Policies & Procedures are understood and followed through performance coaching and follow-up

Requirements & Education:

  • Previous restaurant experience of at least 4 years at the GM level
  • Read, write and communicate effectively in English with all levels of the organization
  • Physical requirements:
    • Be physically able to work an eight (8) hour day or more while on your feet
    • Climbing, reaching, walking, sitting, grasping, repetitive motions, visual acuity, hearing and a great deal of smiling
    • Able to bend and lift up to 35 lbs.
    • Work standing up for sustained periods of time up to 4 hours
    • Represent the Brand by maintaining a professional appearance
  • Intermittent travel - estimated at 30 business days per year#LI-PE1

About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own.

With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. Whether you are looking for a position in: accounting & finance, administration, computer gaming, digital media, engineering, human resources, legal, light industrial, manufacturing, or technology, Nelson helps place people in full-time, temporary, temp-to-hire, project, and contract positions. For a full listing of jobs, go to: and click "Find Work."