This site uses cookies. To find out more, see our Cookies Policy

Diagnostic Service Representative in Los Angeles, CA at Nelson

Date Posted: 1/14/2019

Job Snapshot

Job Description

Job Number: 2123337

Diagnostic Service Representative

Greater Los Angeles, CA

Compensation: $55-65K plus bonus


Our client who manufactures large heavy machinery is looking for a hands-on Diagnostic Service Representative with a minimum of 3 years' experience in diagnosing large machines such as excavators, tractors, loaders, etc.

If you have a strong technical background, enjoy working and interacting with dealer principals and mechanics, and able to present training in a classroom and travel, please contact us.

Construction Accountant Responsibilities:

  • Track product issues, concerns and resolve all customer service issues
  • Maintain quality dealer network through the Technical Service Certification Program
  • Provide technical assistance to dealers with any warranty and out of warranty concerns
  • Track the use of after warranty policy dollars in assigned territory
  • Provide information to service technicians, engineers and manufacturing plants for product design and service issues
  • Conduct new product service training for division/regional personnel
  • Represent and promote at dealerships available and current products
  • Oversee assigned territory budget for available resources

    Construction Accountant Requirements:

  • Specialized Agricultural training in College or Vocational Tech school
  • Minimum of 3 years related experience
  • Knowledge of Common Rail and CAN bus to diagnose issues (diagnostic software)
  • Negotiation skills
  • Strong customer relation skills
  • Technical knowledge of large heavy equipment
  • Proficient in MS Excel, Word and PowerPoint
  • Travel over 80%

Diagnostic Service Representative

Greater Los Angeles, CA

Compensation: $55-65K plus bonus

About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: and click "Find Work."