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Customer Service Representative in Los Angeles, CA at Nelson

Date Posted: 2/7/2018

Job Snapshot

Job Description

Job Number: 2116420

Customer Service Representative

Los Angeles, CA

Compensation: $45-50K plus annual bonus


Our client in finance is rapidly growing their team and is in need of an energetic, self-motivated Customer Service Representative to support the team to assist in loan funds, handling borrower's inquiries, assist with documentation and collections.

Customer Service Representative Responsibilities:

  • Prepare welcome packages for borrower and distribute
  • Manage all new and existing borrowers inquires, payment instructions, payments with various payment options and accepting payments
  • Assist executives and team with collections and documentation
  • Submit loan applications for team
  • Transfer callers to appropriate department

Customer Service Representative Requirements:

  • 5 years' experience in office environment
  • 50 WPM typing skills
  • Strong basic math skills
  • Proficient in MS Word and Excel
  • Knowledge of CRM system (Salesforce preferred)
  • High School diploma (Undergraduate degree preferred)

Customer Service Representative

Los Angeles, CA

Compensation: $45-50K plus annual bonus

About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own.

With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. Whether you are looking for a position in: accounting & finance, administration, computer gaming, digital media, engineering, human resources, legal, light industrial, manufacturing, or technology, Nelson helps place people in full-time, temporary, temp-to-hire, project, and contract positions. For a full listing of jobs, go to: and click "Find Work."