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Customer Service Manager for Wine Logistics in Napa, CA at Nelson

Date Posted: 2/2/2018

Job Snapshot

Job Description

Job Number: 2116252

Customer Service Manager of Wine Logistics
Napa Valley
$75-80k annually

Customer Service Manager of Wine LogisticsOversee team that processes incoming wine orders on a daily basis for a fast-growing importer of wines in Napa Valley.

Responsibilities include detailed customer service, oversight of incoming orders and team that processes orders, logistics and direct import from overseas wineries, and freight companies.

  • At least 5 years in the wine industry, with some importing experience.
  • Good knowledge of California customer service and logistics.
  • Experience working with distributors and trucking companies a must.
  • Experience with direct import from overseas wineries and freight forwarding is a plus
  • Must be computer literate and have experience with tracking systems
  • Must have strong problem-solving, troubleshooting skills and be able to re-focus and prioritize regularly
  • Responsible for obtaining multiple quotes, support salespeople's needs, and most critically, you must be able to quickly research options and find solutions.
Must be a Professional, Flexible, Problem-solving personality type. Must enjoy a fluid work environment, juggling incoming needs and providing solutions.

About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own.

With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. Whether you are looking for a position in: accounting & finance, administration, computer gaming, digital media, engineering, human resources, legal, light industrial, manufacturing, or technology, Nelson helps place people in full-time, temporary, temp-to-hire, project, and contract positions. For a full listing of jobs, go to: and click "Find Work."