Service Superivsor - To $75K in Santa Rosa, CA at Nelson

Date Posted: 11/15/2019

Job Snapshot

Job Description

Job Number: 2142758

Service Supervisor - To $75K

Terrific opportunity to be part of an always growing and thriving industry! This role will be responsible for service, scheduling, performance, sales, staffing and budgets. Experience working in equipment, automotive or mechanical related industry preferred.

Offering terrific benefits and growth!


Location: Santa Rosa

Responsibilities

  • Directly supervises and dispatches field and shop Technicians.
  • Write work orders and ensure work orders are managed, processed and closed timely.
  • Develops, communicates, enforces, and monitors effective service department processes to ensure customer satisfaction.
  • Monitors monthly service department goals and budget
  • Monitors individual and overall service department performance relative to labor sales and expense control, across the organization in line with the organization's objectives.
  • Directly supervises and dispatches field and shop Technicians.
  • Facilitates and maintain customer relationships and training relative to service support.
  • Manages recruiting, staffing and employee development activities.
  • Field customer calls on selected accounts to insure a high level of aftermarket support.

    Qualifications

  • 2+ years' experience as a leader in the service industry
  • Ability to lead and motivate others
  • Strong interpersonal skills


About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: www.nelsonjobs.com http://www.nelsonjobs.com/ and click "Find Work."