Ops Analyst in Professional Services in Boulder, CO at Nelson

Date Posted: 2/19/2021

Job Snapshot

Job Description

Job Number: 2155326

Job Title: Ops Analyst in Professional Services
Location:


Job Title: Ops Analyst in Professional Services
This role requires a self-starter mindset, a collaborative approach, good organizational skills, and the ability to prioritize work.


Skills:

Following up to ensure timesheets have been submitted and approved Review dashboard and clear discrepancies and alert RMs.

Assist with Partner (Consultants and PMs) onboarding activities and support Coordination and schedule of shadow opportunities Gatekeeper for skills and resumes matrix update.

Help create transparency with partner availability Reporting monthly expenses to finance to be invoiced to customers Queries on partner or customer invoices Follow up on Cloud Access requests Govern Customer Folder (GDrive) structure and access and validate draft projects

Education:

Excellent communication, execution skills and customer oriented Able to work to tight deadlines and handle pressured situations Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community.

Ability to make sound decisions and judgments.

Excellent organization and time management skills.

Experience in a role which requires good organizational skills and attention to detail, preferable in a sales or training operations role.

Ability to handle high volume of internal and external enquiries.

Proficient in MS Office Suite (including Advanced Excel ), and ideally Salesforce and a PSA ( timesheet and invoicing tool)



About Nelson:

For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: www.nelsonjobs.com http://www.nelsonjobs.com/ and click "Find Work."