Field Support in Concord, CA at Nelson

Date Posted: 4/2/2021

Job Snapshot

Job Description

Job Number: 2156453

Interested in computers & technically minded? Enjoy problem solving & gaming?
Our High Volume Call Center in Concord is seeking a Field Support role!

Job Title: Field Support
Location: Concord, CA
Compensation: $18/hr

Job Title Responsibilities:
  • Ensures that all sensors report correctly when Installers test system
  • Answer calls from Fire Inspectors to check that sensors are working correctly
  • Generate reports of inspections

Job Title Requirements:
  • Handling High Call Volume
  • Input special handling procedures & Confirm install signals received
  • Provide Technical support & Troubleshooting

  • MS Excel (preferred)


About Nelson:

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for. Nelson is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.